MS Sara Traders
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Product Availability: All products listed on our website are subject to availability. We strive to ensure that our inventory is up-to-date, but in the event a product is out of stock, we will notify you promptly.
Pricing: Prices for our products are subject to change without notice. We are not responsible for typographical errors in pricing or product descriptions.
Order Confirmation: Once you place an order, you will receive an email confirmation. This email does not guarantee acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to availability, errors in product or pricing information, or any issues identified by our fraud detection system.
Payment: We accept various payment methods, including credit/debit cards, online banking, and other secure payment gateways. Payment must be made in full at the time of purchase.
Shipping Locations: We offer shipping to various locations. Shipping charges and delivery times may vary based on your location and the nature of the products ordered.
Processing Time: Orders are typically processed within 5-7 business days. You will receive a notification once your order has been shipped.
Delivery Time: Delivery times vary depending on the shipping method and destination. We strive to ensure timely delivery, but delays may occur due to unforeseen circumstances beyond our control.
Shipping Charges: Shipping charges are calculated based on the weight, dimensions, and destination of the package. Any applicable shipping charges will be displayed at checkout.
Eligibility for Refunds: To be eligible for a refund, the product must be unused and in the same condition that you received it. It must also be in the original packaging. Certain products, such as perishable goods and personal care items, are not eligible for refunds.
Refund Process: To initiate a refund, please contact our customer service team within 1-2 days of receiving your order. We will provide instructions on how to return the product. Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 days. Shipping charges are nonrefundable.
Exchanges: If you wish to exchange a product for a different item, please contact our customer service team. Exchanges are subject to product availability and any price differences.
If you receive a damaged or defective product, please contact our customer service team within 1-2 days of receiving your order. We will provide instructions on how to return the product and will offer a replacement or refund as appropriate.
If you have any questions or concerns about our Sales & Refund Policy, please contact us at support@mssaratraders.com
inquiry@mssaratraders.com
+91 9012684557
3rd Floor, Muskan Complex, Naya Bazar, Dhanbaad 826001
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